The AI response reaches the caller in about 0.9 seconds after the call is answered – no irritating pauses or silence.
VoiceBot AI by ChatbotAssistant takes over your helpline 24/7
Natural conversations, 10-minute setup in the chatbotassistant.net dashboard and CRM integration capability. VoiceBot AI responds in approx. 900 ms and never loses context at any stage of conversation.
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Average 900 ms response time VoiceBot AI responds to calls immediately, before the client hangs up – zero missed calls.
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Ready-made scenario builder In the chatbotassistant.net dashboard you configure, add your messages and immediately automate appointments, leads and notifications.
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Full GDPR compliance All data is encrypted, we enable customization to your own privacy policy.
Incoming Call
Marta • Client
„Good morning, I would like to reschedule tomorrow's appointment to a later time."
Call active
VoiceBot Assistant
„We have availability tomorrow at 1:15 PM or Wednesday at 9:50 AM. Which time would suit you?"
Client: Let's choose Wednesday at 9:50 AM.
VoiceBot: I confirm the appointment for Wednesday 9:50 AM and am sending an SMS with the summary.
Call Summary
- Goal:Appointment Rescheduled
- Note:Wednesday 09:50
- Action:SMS + CRM entry
Call automation that boosts sales and customer satisfaction
We design voicebots that understand context, ask for missing information and update company systems in the same second. Your consultants focus on premium matters.
AI automatically scans your website and configures the voicebot, so you can launch it within about 10 minutes of signing up.
Thanks to the ability to easily create custom functions, you can integrate it with your existing system.
VoiceBot handles conversations at any time, collects all the essential information and serves customers more efficiently than a human.
Voicebot designed for sales, customer service and bookings
We combine speech recognition, natural voice generation and conversational analytics. Everything in one clear dashboard.
Language understanding
NLU models trained on real-world data detect intents, emotions and conversation context.
- Support for dialects and colloquial speech
- Dynamic follow-up for key data
- Detection of caller priorities and intents
Natural voice
Speech synthesis with intonation modulation, pauses and tempo adapted to the caller.
- Multiple female and male voices
- Industry-specific vocabulary customization
- Small talk mode and empathetic responses
Bookings and support
VoiceBot checks calendars, books appointments, handles cancellations and collects leads.
- Custom tools for your systems
- Reservation management
- Conversation data export via webhooks
Analytics dashboard
Full visibility into call volume, intents, sentiment and scenario effectiveness.
- Analytics dashboard with trends and optimization suggestions
- Insights on unmet goals
- Data export
Custom functions and connectivity
We enable creating your own custom tools that communicate with your systems in real time during calls.
- REST API and webhooks for your own systems
- Custom tools executed during the call
- Integration with internal databases and processes
Security
Your data is protected and ready for security audits and compliance requirements.
- Data encryption at rest and in transit
- Configurable privacy policy
- Data processing agreement
One platform for sales, customer service and logistics
We prepare precise conversational scenarios for specific teams and industries. The voicebot responds to real business goals.
Inquiry and lead qualification
VoiceBot answers calls from customers, qualifies inquiries based on predefined criteria and passes collected information to the sales team.
- Lead qualification based on predefined criteria
- Collecting information about customer needs
- Automatic saving of collected data
Customer service and support
Automatically answers FAQ questions, accepts service requests and forwards information to the appropriate departments.
- Answers to frequently asked questions
- Order and delivery status updates
- Collecting information about customer inquiries
Bookings and appointment scheduling
Accepts reservations by phone, suggests available time slots and saves appointments in the booking system available on the platform.
- Reservation tracking on the platform
- Browsing collected leads and appointments
- Handling rescheduling and cancellations during the call
From sign-in to a working voicebot in 10 minutes
The entire onboarding takes place in the chatbotassistant.net dashboard. Just a few steps to activate a number, prepare a scenario and start handling calls.
You sign in, choose a ready-made number, enter your website URL – AI automatically scans the content and configures the voicebot.
- No installation – everything in the browser
- Automatic test call
- Webhook and custom tool configuration
AI scans your website content and automatically generates a voicebot configuration tailored to your offer and information.
- Automatic website scanning
- AI recognizes your offer and FAQ
- Testing before production launch
You enable the voicebot with one click, monitor statistics in real time and adjust the configuration as needed.
- Live call preview
- Real-time statistics and metrics
- Full history of all calls and actions
We connect VoiceBot AI with your infrastructure
We quickly integrate the voicebot with your systems via webhooks and custom tools that communicate with your infrastructure in real time.
Phone calls
VoiceBot answers calls on an assigned phone number and conducts the conversation with the calling customer.
- Dedicated phone number
- Automatic call answering
- Call quality monitoring
Your own systems and tools
Automatic saving of leads, tasks and call statuses via custom tools and webhooks.
- Webhooks to your systems
- Real-time custom tools
- Integration with internal tools
Security and compliance
Our environment meets GDPR requirements. Call transcripts are available on the platform with full access control.
- GDPR and data protection compliance
- AES-256 and TLS 1.3 encryption
- Roles, 2FA and SSO login
Choose a billing model matched to your call volume
Plans include license, infrastructure, Conversation Design team support and quality monitoring.
Standard
Ideal for companies testing automation with a single scenario.
- Up to 1,000 calls per month
- Booking or FAQ scenario
- Dashboard with live statistics
Premium
Most popular among call centers and sales teams.
- Up to 5,000 calls per month
- Multiple scenarios and complex flows
- Integration via webhooks and custom tools
- Analytics and quality alerts
Enterprise
Dedicated infrastructure, advanced custom tools and non-standard integrations.
- Unlimited call volume
- Dedicated Conversation Design team
- Advanced custom tools
- Full access control and compliance
Frequently asked questions about VoiceBot AI
How long does it take to set up VoiceBot AI?
Configuration takes about 10 minutes. You choose a number, enter your website URL – AI automatically scans it and configures the voicebot, you test and launch.
How does integration with my CRM system work?
During implementation we map the data to be passed to the CRM (e.g. lead, note, status). Integration is done via webhooks and custom tools. Data reaches the system immediately after the call.
Does VoiceBot AI record conversations?
Call transcripts are available on the platform, allowing you to analyze conversation flow and improve scenarios. You have full control over access to this data.
How does VoiceBot AI handle difficult customers?
The voicebot recognizes emotions, uses pauses and empathetic responses. It is programmed to maintain professionalism and patiently guide the conversation even in challenging situations.
Talk to a consultant and see VoiceBot AI in action on your calls
During the demo we will show you the builder, sample scenarios from your industry and configure the voicebot so it is ready in 10 minutes.